← What We Do

Workforce & Store Execution

Turn labor hours and manager attention into consistent, measurable performance.

Why Technology Alone Hasn’t Solved This

A scheduling or labor-standards platform can generate an optimal schedule. It can't redesign the manager's day, retrain the habits underneath it, or make the schedule survive contact with a real Saturday morning. That gap is where execution actually lives.

Six workstreams, applied to your specific gap.

01

Next-Generation Workforce Management

Scheduling automation and integration with HR systems, centralized scheduling feasibility, virtual/multi-store management technology.

02

Store Ecommerce

Pick-path optimization, productivity levels (IPH, orders per labor hour, fill rates), space and layout review for online order fulfillment.

03

Leadership Design & Management Effectiveness

Review of management activity and task work, span of control recommendations, gatekeeper processes for incoming store work.

04

Upstream Activity

Delivery frequency and load conditions, pallet stacking for high-velocity items, touchpoint reduction from vendor to shelf.

05

Front End, Fresh & Center Store

Checkout layout and technology, front-end management and bookkeeping, replenishment productivity and DSD conditioning.

06

Total Store

Labor benchmarking (payroll %, SPLH, IPH), organization structure, overtime usage and off-hour staffing performance.

5–15%
Typical labor productivity improvement across engagement history
15–30%
Typical reduction in non-sell task time
30–80%
Reduction in cash-handling hours through process re-engineering

Ranges reflect typical results across tSCG's engagement history, not a single client. A fully sourced, engagement-specific proof point for this pillar is in development.

Delivered through either path.

Whether this starts as a 72-Hour Diagnostic or a full Foundations build depends on where you're starting — not this pillar specifically.

See Our Approach